Receive a 10%* discount on travel insurance policies with a National Seniors Australia membership

Become a member today and discover a host of savings and benefits. T&Cs apply.

Emergency Information

Prepare for storms, severe weather, floods, power outages, bushfires and other emergency situations

Be weather aware

Natural disasters and severe weather events may be outside of our control, but there are steps you can take to protect yourself, your loved ones, and your property.

Floods

Floods

How to prepare for floods and what to do if you're impacted.

Storms

Storms

What do to before, during, and after a destructive storm.

Bushfires

Bushfires

Learn how to minimise the damage and stay safe from bushfires.

Earthquakes

Earthquakes

Here's what to do in the unlikely event of an earthquake.

The information provided is intended to be of a general nature only. We do not accept any legal responsibility for any loss incurred as a result. 

Impacted by recent weather events?


If your situation is life-threatening, call 000 immediately.

If you've been impacted by disaster, contact your local State Emergency Service (SES) on 132 500 for assistance and advice on what to do next.

For insurance claims, please visit our Make a Claims page.

Information on local incidents

ABC Emergency website

ABC Emergency website

Keep updated on incidents in your area such as bushfires, storms, flooding and other emergencies through the ABC Emergency website.

Search anywhere in Australia to find nearby active incidents and read more tips on what to do if you're impacted.

How your policy helps older Australians

National Seniors Insurance is part of National Seniors Australia, a leading not-for-profit advocacy organisation giving older people a strong national voice. Our evidence-based advocacy tackles issues such as age discrimination, the Age Pension, cost of living, health costs, and more.

Modest profits from the sale of your policy help us create real change and a better future for all older Australians.

What our customers have to say

Penny, 70 - VIC Travel Insurance Customer

Penny, 70 - VIC Travel Insurance Customer

I can't speak highly enough of the help Sinead gave me when choosing my travel insurance for an upcoming 6-week trip to Ireland. She explained everything and made it all so easy. I will certainly recommend her to any senior planning to travel. Many thanks Sinead.

Lee, 66 - QLD Caravan Insurance Customer

Lee, 66 - QLD Caravan Insurance Customer

Sinead presented herself as a very happy, knowledgeable person with terrific people skills, she answered all of my questions without hesitation. This lady has nailed it, she knows how to make a potential client feel important and she treats people with respect. It was late on the Friday, and we ran out of time to finalise the deal, Sinead promised me that she would phone me on the Monday around 9:00am, sure enough she did! Sinead is a first-class employee, and she deserves a high level of recognition.

Deb, 69 - NSW Caravan Insurance Customer

Deb, 69 - NSW Caravan Insurance Customer

Narelle was exceptional in every way as a representative of Australian Seniors Insurance. She went out of her way to explain our caravan insurance policy in detail. Narelle was friendly, knowledgeable, competent and had an obvious love for her job in her attitude towards the customer, especially making sure we felt confident with every detail before signing up to our new policy. This was particularly important as we had used another provider for the past 46 years. Narelle gave me time to discuss the new policy with my husband after my initial enquiry and rang back exactly as promised to finalise payment. Narelle is huge asset to your insurance company.

Desmond, 77 - VIC
Travel Insurance Customer

Desmond, 77 - VIC
Travel Insurance Customer

Sinead provided excellent assistance in arranging my insurance cover for my travel next year. She had good product knowledge, very good interpersonal skills and always delivered what she promised within agreed timeframes. From a customer's perspective, personnel such as Sinead are great to deal with and should be valued and retained.

Carolyn, 78 - SA 
Travel Insurance customer

Carolyn, 78 - SA
Travel Insurance customer

I was very impressed by the friendly efficient service I received from Sinead. She answered my many questions with patience and understanding. I got all the clear answers I needed to enable me to confidently decide to take out National Seniors Travel Insurance.

Harry, 71 - QLD
Caravan Insurance customer

Harry, 71 - QLD
Caravan Insurance customer

Jeremy was the most helpful person I have ever spoken to. Thank you so much Jeremy, I wish there were more caring and experienced people like you.

Angus, 79 - QLD
Travel Insurance customer

Angus, 79 - QLD
Travel Insurance customer

What a pleasure it has been to enquire about travel insurance with Sinead. She was so professional and helpful at all times. She was a pleasure to talk with and answered every question I had regarding travel insurance and above all returned my phone calls quickly with any questions she wasn't sure of. National Seniors Insurance are blessed to have such a delightful, helpful person working for them and I would recommend Sinead to any of my friends for travel insurance.

Mandy, 73 - QLD 
Travel Insurance customer

Mandy, 73 - QLD
Travel Insurance customer

I would like to say that Sinead was extremely helpful and knowledgeable in quoting for insurance for a couple of policies we were getting for comparison for. She is very friendly, easy to talk to and makes you feel like a friend rather than just another customer, which I like. I would recommend anyone to contact her for their insurance quotes.

Become a National Seniors Member

Join National Seniors Australia today and receive discounts on everyday essentials and more

Join National Seniors Australia today and receive discounts on everyday essentials and more

National Seniors Australia members have access to a range of benefits and services – including discounts on Travel, Health and Life Insurance.

As a member, save with discounts, expand your social circle through our branches, receive a yearly subscription to Our Generation digital magazine, and access our Financial Information Consultant by phone.

For only $49.50, anyone can become a member and it only takes minutes to join.

Membership makes a difference

Advocacy campaigns

Find out how we make a difference to the lives of all older Australians through research-led advocacy.

Our research

Learn more about our research into older Australians' experiences and perspectives.

Advocacy wins

Take a closer look at the significant advocacy wins we've managed to secure for older Australians.

Some of the benefits of membership

Discounts

Discounts

Save with over 1,000 discounts on groceries, fuel, accommodation, fitness, health care, motor services, books, theme parks, appliances, cinemas, gift cards and more!

Our Generation magazine

Our Generation magazine

Members receive a yearly subscription to Our Generation digital magazine!

Branches

Branches

Expand your social circle, enjoy social events, day-trips, guest speakers and meet like-minded members.

Financial Information Consultant

Financial Information Consultant

Members can speak to a real person to receive up-to-date information on retirement planning, estate planning, Centrelink benefits, investment choices, Aged Care, superannuation, and more!

Competitions

Competitions

Enter and win newly released books, DVDs, CDs, and movie and event tickets with access to exclusive member-only competitions.

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