Speak to a real person
Call 1300 50 50 99 to speak to a real person who understands you.
Flexible payment options
Pay by the month at no extra cost⁶ and the flexibility to adjust your excess which may reduce your premium⁵.
Supporting older Australians
Your policy helps fund our advocacy work and improve outcomes for older Australians.
Renewal Invitation Guarantee
National Seniors members receive a Renewal Invitation Guarantee.
Save up to 10%
Save up to 10% on your first year's premium when you quote and buy a new Home Insurance policy online¹,⁴
Enjoy up to 30% No Claim Bonus
Receive up to 30% No Claims Bonus depending on your claims history³,⁴
24/7 claims assistance
24/7 online claims lodgement or call 1300 55 50 30 to speak to a real person.
Cover for the unexpected - storm, burglary & fire
National Seniors Home and Contents Insurance offers protection for out of the ordinary but devastating events such as fire⁷, storm⁷ and burglary. Within the first 72 hours following a storm, you are covered for loss or damage caused by soil movement, landslide, mudslide or subsidence caused by a storm.
Rebuilding and professional fees
If you need to rebuild your home after total loss or damage, we will help pay the reasonable costs of architects, engineers, surveyors and solicitors up to $5,000.
Alternative accommodation for you and your pets
If your Building or Contents are damaged by an insured event during the period of insurance to such an extent that you can’t live in your home buildings, National Seniors Insurance will pay the additional costs for temporary accommodation based on your building’s rentable value prior to the damage, up to 10% of the building or contents sum insured (as applicable) and up to $500 for temporary accommodation for your pets in a commercial boarding establishment. This benefit applies up to a maximum of 12 months.
Vandalism or malicious damage
You are covered for loss or damage caused by vandalism or a malicious act.
Making your buildings environmentally friendly
If your buildings are totally destroyed and need to be rebuilt, in addition to your buildings sum insured, National Seniors Home and Contents Insurance will pay up to $5,000 (after deduction of any government or council rebates) to help you make the new buildings more environmentally friendly.
Replacement locks
National Seniors Home and Contents Insurance will cover the cost, up to $1,000, to replace the locks or cylinders of any external door or window following an actual or attempted theft or burglary if the key is stolen.
Debris removal
In addition to your buildings and/or contents sum insured, National Seniors Home and Contents Insurance will pay up to 10% of your building and/or contents sum insured for the removal of debris from your home buildings if your contents are damaged or destroyed by an insured event.
Legal Liability
National Seniors Home and Contents Insurance will cover your legal liability up to $20 million for payment of compensation relating to death, bodily injury or illness, and/or physical loss of or damage to property caused by an accident (or series of accidents).
Cover when you’re moving house
National Seniors Home and Contents Insurance will cover your contents for loss or damage caused by an insured event both at your new and old address for up to 14 days after you first start to move. No cover is provided for loss or damage whilst contents are being moved between premises, or in transit (unless you have Accidental damage cover).
Accidental damage
The accidental damage cover option helps protect you in the event of accidental unexpected mishaps that are caused unintentionally – giving you greater coverage for your home building and/or contents.
Portable contents
You can choose optional cover to protect your portable contents such as mobile phones, cameras and engagement rings in the event of theft or an accident at the insured address and when you take them out of your home, even when you are temporarily outside Australia for up to 120 continuous days in any period of insurance. Some portable contents must be specified as Listed portable contents with the full replacement value to be covered away from the home.
Motor burnout
The Motor burnout option covers you if an electrical current damages your household electrical motors. This cover is automatically included if you have taken optional Accidental Damage cover.
Domestic workers’ compensation cover
Cover for a domestic worker (e.g. gardener or cleaner), if they are injured while working for you at the insured address. Only available in ACT, WA and TAS.
Call our friendly customer care team on 1300 50 50 99
(Monday to Friday 8:30am to 6pm AEST)
For full details of the standard terms, conditions, limits and exclusions that apply please read the Product Disclosure Statement (PDS), any applicable supplementary PDS and the Home Buildings and Home Contents Key Fact Sheets (KFS) before making a decision to purchase the insurance.
If you take both Buildings and Contents insurance, here’s how they can work together if the unexpected occurs.
Plus, you will only have to pay the applicable excess(es) once in respect of any single claim if your buildings and contents are damaged by the same insured event.
Scenario 1: Your house burns down
You could lose all your buildings, and everything in them. With adequate sums insured under Buildings and Contents covers, you could rebuild and replace your insured belongings.
Scenario 2: A fire damages your kitchen
You could repair or rebuild built-in damaged parts of your kitchen, such as benchtops, with Buildings cover. Then you could replace damaged items like blinds and kitchenware under your Contents cover.
Scenario 3: Home break-in
A thief smashes your window, breaks the lock and steals your belongings. You can fix the window and lock through your Buildings cover and replace the items that were stolen under your Contents cover.
Need more information? Read our Buildings and Contents Insurance Frequently Asked Questions.
Access an existing quote quickly and easily.
Lodge your claim online 24/7 or call 1300 55 50 30 and a consultant will help you.
Penny, 70 - VIC Travel Insurance Customer
I can't speak highly enough of the help Sinead gave me when choosing my travel insurance for an upcoming 6-week trip to Ireland. She explained everything and made it all so easy. I will certainly recommend her to any senior planning to travel. Many thanks Sinead.
Lee, 66 - QLD Caravan Insurance Customer
Sinead presented herself as a very happy, knowledgeable person with terrific people skills, she answered all of my questions without hesitation. This lady has nailed it, she knows how to make a potential client feel important and she treats people with respect. It was late on the Friday, and we ran out of time to finalise the deal, Sinead promised me that she would phone me on the Monday around 9:00am, sure enough she did! Sinead is a first-class employee, and she deserves a high level of recognition.
Deb, 69 - NSW Caravan Insurance Customer
Narelle was exceptional in every way as a representative of Australian Seniors Insurance. She went out of her way to explain our caravan insurance policy in detail. Narelle was friendly, knowledgeable, competent and had an obvious love for her job in her attitude towards the customer, especially making sure we felt confident with every detail before signing up to our new policy. This was particularly important as we had used another provider for the past 46 years. Narelle gave me time to discuss the new policy with my husband after my initial enquiry and rang back exactly as promised to finalise payment. Narelle is huge asset to your insurance company.
Desmond, 77 - VIC
Travel Insurance Customer
Sinead provided excellent assistance in arranging my insurance cover for my travel next year. She had good product knowledge, very good interpersonal skills and always delivered what she promised within agreed timeframes. From a customer's perspective, personnel such as Sinead are great to deal with and should be valued and retained.
Carolyn, 78 - SA
Travel Insurance customer
I was very impressed by the friendly efficient service I received from Sinead. She answered my many questions with patience and understanding. I got all the clear answers I needed to enable me to confidently decide to take out National Seniors Travel Insurance.
Harry, 71 - QLD
Caravan Insurance customer
Jeremy was the most helpful person I have ever spoken to. Thank you so much Jeremy, I wish there were more caring and experienced people like you.
Angus, 79 - QLD
Travel Insurance customer
What a pleasure it has been to enquire about travel insurance with Sinead. She was so professional and helpful at all times. She was a pleasure to talk with and answered every question I had regarding travel insurance and above all returned my phone calls quickly with any questions she wasn't sure of. National Seniors Insurance are blessed to have such a delightful, helpful person working for them and I would recommend Sinead to any of my friends for travel insurance.
Mandy, 73 - QLD
Travel Insurance customer
I would like to say that Sinead was extremely helpful and knowledgeable in quoting for insurance for a couple of policies we were getting for comparison for. She is very friendly, easy to talk to and makes you feel like a friend rather than just another customer, which I like. I would recommend anyone to contact her for their insurance quotes.
It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. If you don’t have enough cover, you could end up having to cover some of the costs yourself.
Remember, Allianz will only pay up to the amount of your loss or the sum insured, whichever is the lesser (subject to the policy terms and conditions) - so you should also be careful not to over insure. That's why we've provided these calculators. They work as guides to help you estimate the replacement value of your home buildings and contents.
National Seniors Insurance is part of National Seniors Australia, a leading not-for-profit advocacy organisation giving older people a strong national voice. Our evidence-based advocacy tackles issues such as age discrimination, the Age Pension, cost of living, health costs, and more.
Modest profits from the sale of your policy help us create real change and a better future for all older Australians.
Join National Seniors Australia today and receive discounts on everyday essentials and more
National Seniors Australia members have access to a range of benefits and services – including discounts on Travel, Health and Life Insurance.
As a member, save with discounts, expand your social circle through our branches, receive a yearly subscription to Our Generation digital magazine, and access our Financial Information Consultant by phone.
For only $49.50, anyone can become a member and it only takes minutes to join.
Advocacy campaigns
Find out how we make a difference to the lives of all older Australians through research-led advocacy.
Our research
Learn more about our research into older Australians' experiences and perspectives.
Advocacy wins
Take a closer look at the significant advocacy wins we've managed to secure for older Australians.
Discounts
Save with over 1,000 discounts on groceries, fuel, accommodation, fitness, health care, motor services, books, theme parks, appliances, cinemas, gift cards and more!
Our Generation magazine
Members receive a yearly subscription to Our Generation digital magazine!
Branches
Expand your social circle, enjoy social events, day-trips, guest speakers and meet like-minded members.
Financial Information Consultant
Members can speak to a real person to receive up-to-date information on retirement planning, estate planning, Centrelink benefits, investment choices, Aged Care, superannuation, and more!
Competitions
Enter and win newly released books, DVDs, CDs, and movie and event tickets with access to exclusive member-only competitions.
National Seniors Australia Ltd ABN 89 050 523 003 AR 282736 arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement available from www.nationalseniorsinsurance.com.au. The relevant Target Market Determination is available by calling 1300 50 50 99. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services.
Information contained on this website is general information only.
1. Online discount
[Home] When you both quote and buy a new home insurance policy online a discount of up to 10% is applied to your first year’s premium. This discount is not applied to Domestic workers’ compensation (if available and selected), or upon renewal. Minimum premiums apply.2. Combined
A discount of up to 10% is applied to your premium when you combine Buildings and Contents on one Home and Contents Insurance policy, including the optional covers (if selected): Motor Burnout and Accidental Damage cover. The combined discount doesn't apply to any flood component of the premium (where covered) or to the optional Portable contents (if selected) and Domestic workers’ compensation (if available and selected). Minimum premiums may apply.
3. NCB
When you take out a new policy, we calculate your No Claims Bonus (NCB) based on your home or landlord (as applicable) insurance claims history. To qualify for the maximum No Claim Bonus of up to 30%, home insurance customers must have had no Building or Contents insurance claims in the preceding 5 years. Landlord customers must have had no Landlord insurance claims in the preceding 3 years. However, customers who have had claims may still qualify for a reduced No Claim Bonus. We won’t apply the full percentage of the No Claim Bonus if it results in you paying less than the minimum premium.
[Home:] The No Claim Bonus isn’t applied to the flood component of the premium (if covered) or Domestic workers’ compensation (if available and selected) or Portable contents (if selected).
4. Minimum premiums
Where discounts are applied, your premium is subject to rounding. If more than one discount applies, they’re applied in a predetermined order, so the later discounts apply to the amount already reduced by the earlier discounts instead of the total amount. Discounts do not apply to government taxes and charges.
Most discounts won’t apply below the minimum amount payable for the policy.
5. Excess reduction
[Home] Not available with respect to any additional compulsory excess, any imposed excess applied to the policy, or to the Portable contents excess (if Portable Contents is selected). Any reduction in premium won’t be applied to government taxes and charges, any flood component of the premium (where covered), or to the optional covers Portable contents (if selected) and Domestic Workers’ compensation (if available and selected). Minimum premiums may apply.
6. Instalment premiums
If you choose to pay your premium by instalments you do not pay us any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments.
For more information about promotional or other discounts, please visit our Comprehensive Motor Insurance website here.
7. 72 hour waiting period
We may not provide cover for any loss of or damage to your property caused by cyclone, grassfires and bushfires, and certain other insured events during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. Refer to the PDS for a full list of the insured events to which the 72 hour exclusion period applies and the relevant exceptions.
8. Earthquake excess
An additional imposed excess amount of $250 applies for each claim or loss or damage caused by an earthquake or tsunami, or a series of earthquake or tsunamis, during any period of 48 consecutive hours.