Home Insurance
Insure your house, the things inside it, your portable contents or your investment property.


Save up to 10%
Up to 10% discount on your first year's premium when you quote and buy a new policy online¹,⁴

Flexible payment options
Pay by the month at no extra cost⁸ and enjoy the flexibility to adjust your excess which may reduce your premium⁵

24/7 claims assistance
24/7 claims online claims lodgement or call 1300 55 50 30 to speak to a real person
Speak to a real person
Call 1300 50 50 99 to speak to a real person who understands you.
Not-for-profit helping older Australians
Your policy helps fund our advocacy work and improve outcomes for older Australians.
Unparalleled service
Our friendly Australian-based customer care team isn't bound by average call handling times, providing you with personalised quality service.
Buildings
- Designed to cover the physical structures that make up your home buildings, including the garage, deck, sheds and more.
- Cover for loss or damage caused by fire⁷, storm⁷, earthquake⁹, impact damage, and more.
Contents
- Designed to cover items at your home, from furniture and white goods, to personal belongings like computers, clothing and shoes.
- Cover for contents intended to be kept outside, like your barbeque, outdoor furniture and children’s play equipment up to $2,000 in total.
Contents for renters
- Cover for your belongings at your rental property for damage caused by fire⁷, theft and storm⁷.
- Covers landlord's structures or fittings for which you, the tenant, are legally responsible under your lease.
Landlord
- Cover for loss or damage caused by an insured event to your investment property and/or any contents you provide for the tenant's use
- Up to $20 million legal liability cover
Call our friendly customer care team on 1300 50 50 99
(Monday to Friday 8:00am to 6pm AEST)
For full details of the terms, conditions, limits and exclusions about our home insurance please refer to the relevant National Seniors Insurance Home and/or National Seniors Insurance Landlord Product Disclosure Statements (PDS) and any applicable supplementary PDS before making a decision to purchase the insurance. To see some of the events covered and not covered, please refer to the National Seniors Insurance Home Buildings, National Seniors Insurance Home Contents, National Seniors Insurance Landlord Buildings or National Seniors Insurance Landlord Contents Key Fact Sheets (KFS).
Do what you reasonably can to prevent any further loss, damage, or liability.
Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary, or loss of insured property.
Start your Home Insurance claim online 24/7
Complete the secure online claim form, and a friendly claims representative will contact you as soon as possible to discuss the next steps.
Alternatively, you can contact the Claims Call Centre on 1300 55 50 30 to submit your claim.
The claims consultant will help you through the home and contents insurance claims process.

The not-for-profit working with, and for older Australians
National Seniors Insurance is part of National Seniors Australia, a leading not-for-profit advocacy organisation giving older Australians a strong national voice.
Our evidence-based advocacy and research tackles issues such as age discrimination, mature-age employment, the Age Pension, social inclusion, cost of living, health costs and more.
With unrivalled access to policy-makers and world-class research, the modest profits from the sale of your policy help us create real change and a better future for all older Australians.

National Seniors members have exclusive access to a range of benefits and services including discounts on Travel, Health and Life Insurance, and our new EAT | PLAY | SAVE Discounts app – developed in partnership with Frequent Values by Entertainment.
Redeem offers Australia-wide on dining, takeaway, shopping, gift cards, local services, and more. Discounts can be redeemed repeatedly, daily, meaning members can enjoy discounts of up to 20% every day, even if they’ve used that discount previously.
Along with the app, enjoy a yearly subscription to Our Generation magazine, access to local community branches, our Financial Information Consultant for independent information, tools and resources, and more.
For only $49.50 you can become a member online via the below button, or you can contact our friendly Membership team on 1300 76 50 50.
Advocacy campaigns
Find out how we make a difference to the lives of all older Australians through research-led advocacy.
Our research
Learn more about our research into older Australians' experiences and perspectives.
Advocacy wins
Take a closer look at the significant advocacy wins we've managed to secure for older Australians.
National Seniors Australia Ltd ABN 89 050 523 003 AR 282736 arranges this insurance as an agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement available from www.nationalseniorsinsurance.com.au. The relevant Target Market Determination is available by calling 1300 50 50 99. If you purchase this insurance, we will receive a commission that is a percentage of the premium. accounts@nationalseniors.com.au. Ask us for more details before we provide you with services.
1. Online discount
[Home] When you both quote and buy a new home insurance policy online a discount of up to 10% is applied to your first year’s premium. This discount is not applied to Domestic workers’ compensation (if available and selected, not available from 21 December 2025), or upon renewal. Minimum premiums may apply.
[Landlord] When you both quote and buy a new Landlord insurance policy online a premium discount of up to 10% is applied to your first year’s premium. This discount is not applied to Landlord workers’ compensation (if available and selected, not available from 21 December 2025), or upon renewal. Minimum premiums may apply.
2. Combined
A discount of up to 10% is applied to your premium when you combine Buildings and Contents on one Home and Contents Insurance policy, including the optional covers (if selected): Motor Burnout and Accidental Damage cover. The combined discount doesn’t apply to any flood component of the premium (where covered) or to the optional covers Portable contents (if selected) and Domestic workers’ compensation (if available and selected, not available from 21 December 2025). Minimum premiums may apply.
3. NCB
When you take out a new policy, we calculate your No Claims Bonus (NCB) based on your home or landlord (as applicable) insurance claims history. To qualify for the maximum No Claim Bonus of up to 30%, home insurance customers must have had no Building or Contents insurance claims in the preceding 5 years. Landlord customers must have had no Landlord insurance claims in the preceding 3 years. However, customers who have had claims may still qualify for a reduced No Claim Bonus. We won’t apply the full percentage of the No Claim Bonus if it results in you paying less than the minimum premium.
[Home] The No Claim Bonus isn’t applied to the flood component of the premium (if covered) or Domestic workers’ compensation (if available and selected, not available from 21 December 2025) or Portable contents (if selected).
[Landlord] The No Claim Bonus isn’t applied to the flood component of the premium (if covered), or Landlord workers’ compensation (if available and selected, not available from 21 December 2025).
4. Minimum premiums
Where discounts are applied, your premium is subject to rounding. If more than one discount applies, they’re applied in a predetermined order, so the later discounts apply to the amount already reduced by the earlier discounts instead of the total amount. Discounts do not apply to government taxes and charges.
Most discounts won’t apply below the minimum amount payable for the policy.
5. Option to change your excess
[Home] Not available with respect to any additional compulsory excess, any imposed excess applied to the policy, or to the Portable contents excess (if Portable Contents is selected). Any reduction in premium won’t be applied to government taxes and charges, any flood component of the premium (where covered), or to the optional covers Portable contents (if selected) and Domestic Workers’ compensation (if available and selected, not available from 21 December 2025). Minimum premiums may apply.
[Landlord] Not available with respect to any additional compulsory excess, or to any imposed excess applied to the policy. Any reduction in premium won’t be applied to government taxes and charges, any flood component of the premium (where covered), or to Landlord’s workers compensation (if available and selected, not available from 21 December 2025) and the Theft by Tenant part of the optional cover Rent Default and Theft by Tenant (if selected). Minimum premiums may apply.
7. 72 hour exclusion period
We may not provide cover for any loss of or damage to your property caused by cyclone, flood, flood water combined with run-off and/or rainwater, grassfires and bushfires during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. Refer to PDS for when exclusion periods apply.
8. Instalment premiums
If you choose to pay your premium by instalments, you do not pay us any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments.
9. Earthquake excess
An additional imposed excess amount of $250 applies for each claim or loss or damage caused by an earthquake or tsunami, or a series of earthquake or tsunamis, during any period of 48 consecutive hours.











