Impacted by recent weather events?

Our Customer Care team are currently experiencing longer than normal wait times.
If you need assistance, please contact the SES State Emergency Service on 132 500. If the matter is life-threatening, please call 000.
If you need to make a claim, we encourage you to claim online to avoid longer than normal wait times.

Make a claim


Complete an online claims form, or over the phone with the insurer using the number provided below.

We're here to help

If you are a National Seniors Insurance customer and need to make a claim, we are here to help. Please select your insurance product in the menu below.

You can make your claim online at any time, or call the phone number provided if you'd prefer to speak to a real person.

Home Insurance

Home Insurance

Call 1300 55 50 30 or lodge a claim online.

Motor Insurance

Motor Insurance

Call 1300 55 50 30 or lodge a claim online.

Travel Insurance

Travel Insurance

Call 1300 35 31 76 or +61 2 7202 0508 (if overseas).

Health Insurance

Health Insurance

Call 1800 807 144 or lodge a claim online.

Caravan and Trailer Insurance

Caravan and Trailer Insurance

Call 1300 55 50 30 or lodge a claim online.

Life Insurance

Life Insurance

Call 1300 551 044 or lodge a claim online.

Impacted by weather events?


If the matter is urgent, please contact the SES on 132 500. If the matter is life-threatening, please call 000.

Learn more

How your policy helps older Australians

National Seniors Insurance is part of National Seniors Australia, a leading not-for-profit advocacy organisation giving older people a strong national voice. Our evidence-based advocacy tackles issues such as age discrimination, the Age Pension, cost of living, health costs, and more.

Modest profits from the sale of your policy help us create real change and a better future for all older Australians.

Become a National Seniors Member

National Seniors members have exclusive access to a range of benefits and services including discounts on Travel, Health and Life Insurance, and our new EAT | PLAY | SAVE Discounts app – developed in partnership with Frequent Values by Entertainment.

Redeem offers Australia-wide on dining, takeaway, shopping, gift cards, local services, and more. Discounts can be redeemed repeatedly, daily, meaning members can enjoy discounts of up to 20% every day, even if they’ve used that discount previously.

Along with the app, enjoy a yearly subscription to Our Generation magazine, access to local community branches, our Financial Information Consultant for independent information, tools and resources, and more.

For only $49.50 you can become a member online via the below button, or you can contact our friendly Membership team on 1300 76 50 50.

Membership makes a difference

Advocacy campaigns

Find out how we make a difference to the lives of all older Australians through research-led advocacy.

Our research

Learn more about our research into older Australians' experiences and perspectives.

Advocacy wins

Take a closer look at the significant advocacy wins we've managed to secure for older Australians.

Some of the benefits of membership

Discounts

Discounts

Save with over 1,000 discounts on groceries, fuel, accommodation, fitness, health care, motor services, books, theme parks, appliances, cinemas, gift cards and more!

Our Generation magazine

Our Generation magazine

Members receive a yearly subscription to Our Generation digital magazine!

Branches

Branches

Expand your social circle, enjoy social events, day-trips, guest speakers and meet like-minded members.

Financial Information Consultant

Financial Information Consultant

Members can speak to a real person to receive up-to-date information on retirement planning, estate planning, Centrelink benefits, investment choices, Aged Care, superannuation, and more!

Competitions

Competitions

Enter and win newly released books, DVDs, CDs, and movie and event tickets with access to exclusive member-only competitions.

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