Make a claim

Complete an online claims form, or over the phone with the insurer using the number provided below.

We're here to help

If you are a National Seniors Insurance customer and need to make a claim, we are here to help. Please select your insurance product in the menu below.

You can make your claim online at any time, or call the phone number provided if you'd prefer to speak to a real person.

Home Insurance

Call 1300 55 50 30 or lodge a claim online.

Motor Insurance

Call 1300 55 50 30 or lodge a claim online.

Travel Insurance

Call 1300 35 31 76 or +61 2 7202 0508 (if overseas).

Health Insurance

Call 1800 807 144 or lodge a claim online.

Caravan and Trailer Insurance

Call 1300 55 50 30 or lodge a claim online.

Life Insurance

Call 1300 551 044 or lodge a claim online.

Impacted by weather events?

If the matter is urgent, please contact the SES on 132 500. If the matter is life-threatening, please call 000.

Learn more

How your policy helps older Australians

National Seniors Insurance is part of National Seniors Australia, a leading not-for-profit advocacy organisation giving older people a strong national voice. Our evidence-based advocacy tackles issues such as age discrimination, the Age Pension, cost of living, health costs, and more.

Modest profits from the sale of your policy help us create real change and a better future for all older Australians.

Become a National Seniors Member

Join National Seniors Australia today and receive discounts on everyday essentials and more

National Seniors Australia members have access to a range of benefits and services – including discounts on Travel, Health and Life Insurance.

As a member, save with discounts, expand your social circle through our branches, receive a yearly subscription to Our Generation digital magazine, and access our Financial Information Consultant by phone.

For only $49.50, anyone can become a member and it only takes minutes to join.