Receive a 10% discount on travel insurance policies with a National Seniors Australia membership

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Travel Insurance

From unexpected cancellations to replacing lost passports or overseas medical emergencies - you'll never know when you might benefit from travel insurance

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Travel Insurance that's all about you


Cover for some coronavirus related events is available on all our international plans and our Australian Travel Plan.

Existing Medical Conditions

We can provide automatic cover for over 40 existing medical conditions, provided all the criteria for that condition are met.

Luggage & Personal Effects

We offer cover for accidental damage, theft or permanent loss of your luggage and personal effects.

Cancellation Costs

You can choose to be covered for trip cancellation up to a limit that best suits your plans.

Save on Travel Insurance

Join National Seniors Australia today and receive a 10% discount on Travel Insurance policies¹

Join National Seniors Australia today and receive a 10% discount on Travel Insurance policies¹

At National Seniors, we’re committed to creating real change for a better future for all older Australians.  And we can’t do it without you. With your support, we can continue to research and advocate on your behalf to drive positive change at all levels of government. 

We also have a range of discounts, benefits and services to suit your stage of life. And it only takes a few minutes to join.

Are you a frequent traveller?

Annual Travel Insurance

When you’re travelling more than once a year, organising multiple insurance policies can be a hassle – and an expensive one at that. The Annual Multi Trip Plan offers regular travellers the convenience of year-round comprehensive travel insurance that offers cover for overseas and domestic travels more than 200km from your home in Australia for trips of up to 45 days.

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Coronavirus has changed travel, so we've changed our travel insurance


Travel Alert

Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the travel advice and check for restrictions at your destination(s) as these may impact cover, or your ability to travel. See our travel insurance alerts for more information.

Is any coronavirus cover available on travel insurance plans and what are the benefits?

Cover for some coronavirus related events is available on all nib’s travel insurance plans (excl. Cancellation and Additional Expenses Plan), but the types of benefits and benefit limits vary.

As much as we’d love to cover every coronavirus-related scenario that a traveller can think of, that’s not what travel insurance is designed to do, so read the Product Disclosure Statement (PDS) for Australian residents for the full terms, conditions, limits and exclusions so that you know what is, and isn’t, covered.

Overseas Medical Benefit: If you contract coronavirus while on your trip, all of nib’s International travel insurance plans can offer cover for overseas medical expenses.

Medical evacuation and repatriation: All nib travel insurance plans include cover for medical evacuation and repatriation if we decide it’s medically necessary, up to the relevant benefit limit.

Coronavirus Travel Costs: nib’s Coronavirus Travel Costs benefit is available on the Comprehensive Travel Plan, Australian Travel plan and Annual Multi Trip Plan and can provide cover for several coronavirus related events. It includes cover for quarantine expenses and trip cancellation if you are diagnosed with coronavirus.

What do I do if I get Coronavirus (COVID-19) before my trip?

Isolate! And seek appropriate medical attention.

Don’t delay the cancellation of your plans. If you know you need to cancel, contact your providers as soon as possible to maximise the opportunity of refunds from your providers.

Depending on the plan you have chosen, you may be able to make a claim for non-refundable travel costs under the Coronavirus Travel Costs section of the plan up to the benefit limit.

What do I do if I get Coronavirus (COVID-19) on my trip?

Contact nib’s Emergency Assistance team. Utilising a global network of medical providers, the team will connect you with local medical facilities. They can also assist by getting in contact with friends and family where needed.

Always keep receipts for any payments you make and wherever possible, request written reports from providers or local authorities.

Follow travel and health advice – different countries have different rules. What’s ok in Australia may not be ok in the countries you visit.

Our International plans include emergency overseas medical cover if you contract coronavirus while travelling.

If I need medical treatment overseas, will you only pay up to $2,500?

Rest assured that if you incur medical expenses overseas for an event covered under the policy, including if you contract Coronavirus (COVID-19) and it’s not related to an ‘existing medical condition’ (as defined in the PDS), then coverage is offered up to the Medical benefit limit. Just make sure you contact nib’s Emergency Assistance team so they can help.

The Coronavirus Travel Costs benefit (for other non-medical coronavirus related events, where included on the plan you have selected) has an applicable limit of $2,500 per adult traveller; this is separate to the benefit limit available for medical expenses Incurred Overseas.

Need to make a claim?

Sorry to hear your trip didn’t go as planned. At least making a claim is a simple process.

How to make a claim

Online, any time

Download a travel insurance claim form online and submit your travel insurance claim via post or email. Once it is lodged, a friendly claims consultant will contact you as soon as possible. Alternatively, make a claim online.

Need help with your claim?

Call the claims hotline on 1300 62 52 29 (within Australia) or +61 2 8263 0487 (from overseas) and a consultant will help you. Alternatively, you can also contact us via email.

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National Seniors Australia Ltd ABN 89 050 523 003, AR 282736 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.

1. 10% discount is available to National Seniors Australia members only, applies to the base premium only and is not available in conjunction with any other offer. 

2. Coverage is subject to the terms and conditions, limitations and exclusions for each product as contained in the Domestic Product Disclosure Statement or International Product Disclosure Statement.

3. For up to 12 months after the illness first appears or injury first occurs.

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